Click here to skip navigation
This website uses features which update page content based on user actions. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode"). Additionally, if you are using assistive technology and would like to be notified of items via alert boxes, please follow this link to enable alert boxes for your session profile.
An official website of the United States Government.

Healthcare Quality Healthcare

Satisfaction Surveys

OPM and FEHB plans and enrollees participate in a broad-based survey effort with other public and private employers by using the Consumers Assessment of Healthcare Providers and Systems. Before you join a plan, it may help to know what people who use the plan say about it.

Health Plan Accreditation

We show information on health plan accreditation by three different independent, private, not-for-profit organizations dedicated to measuring the quality of health care organizations.

Health Plan Report

This National Committee for Quality Assurance (NCQA) website provides an interactive tool that gives quality information on FEHB managed care plans.

HEDIS Data on FEHB Plans

The plan you choose can make a difference in your health! HEDIS (Healthcare Effectiveness Data and Information Set) measures the quality of your health plan and how it performs in preventing and treating conditions. There are large differences between plans!

Visit the HEDIS website to see the many conditions measured, such as breast cancer screening and diabetes care, and to see how your plan compares to the FEHB average.

HEDIS is developed and maintained by the National Committee for Quality Assurance, a not for profit organization committed to assessing, reporting on, and improving the quality of health care.

Your Guide to Choosing Quality Healthcare

Your Guide to Choosing Quality Health Care was developed by the Agency for Health Care Research and Quality to help you make health care decisions using information about quality. The Guide is based on research about the information people want and need when choosing health plans, doctors, treatments, hospitals, and long-term care.

The Guide shows how you can use information about quality to improve the quality of health care services you and your family receive. It describes quality measures including consumer ratings, clinical performance measures, and accreditation—what they are, where to find them, and how to use them. The Guide has checklists, questions, charts, and other tools to help you make the health care decisions that are right for you.

You can find a summary of the major ways you can check for quality health care in the Quick Checks for Quality.

Links to Healthcare Quality Websites

Below, you will find links to non-OPM websites that provide high quality information on assuring quality in health care.

Control Panel