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Frequently Asked Questions Insurance

How can I get help from the help desk?

You can reach the Help desk by phone at 478-757-3030 or email at EEXHELP@opm.gov. When you email the Help Desk, be sure to include this information in your message:

  • Your full name
  • Your agency's name
  • Your phone number
  • A brief description of your problem

Do NOT include your SSN or PIN in your email.

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